🛡️ Safe Gaming

eee999 — Responsible Gaming — Keep the Fun Within Limits

Gaming is for entertainment — not stress. eee999 provides responsible gaming tools and support with every player's safety and peace of mind in mind.

Our Commitment

eee999 believes that online gaming should be an enjoyable form of entertainment — it should never be a source of anxiety or financial problems. Responsible gaming is the core foundation of our platform. We are committed to helping every player enjoy gaming in a safe and controlled environment.

Our responsible gaming policy applies to all players in Bangladesh. Playing at eee999 means you are enjoying games in a safe, fair, and transparent environment. We want you to always stay in control and ensure that gaming never has a negative impact on your personal or family life.

Remember: Playing at eee999 is only for those aged 21 and above. Without age verification, creating an account or gaming is not possible. We have strict measures in place to protect minors.

Responsible Gaming Tools

eee999 gives you complete control. Use the tools below to keep your gaming experience safe and enjoyable.

Deposit limit

You can set daily, weekly, or monthly deposit limits. Once this limit is set, you will never be able to deposit beyond your budget. Reducing a limit takes effect immediately; increasing it is subject to a waiting period.

Minimum deposit ৳200

Self-exclusion

If you feel you need a break from gaming, use the self-exclusion feature. It is possible to deactivate your account for a set period or permanently. During this time, no promotional emails will be sent to you either.

Time-Out Feature

The time-out tool is ideal for a short-term break. Temporarily close your account for anywhere from 24 hours up to a maximum of 6 weeks. Login will be completely disabled during the time-out.

Reality Check

Receive reality check notifications at regular intervals. Knowing how long you have been playing, how much you have won or lost — this information helps you make informed decisions.

Age Verification (21+)

eee999 strictly enforces 21+ age verification. Valid identification is checked at registration. We make no compromises on protecting minors — only those aged 21 and above can play at eee999.

For ages 21 and above

24/7 Support (in Bengali)

If you are concerned about gaming, contact our live chat at any time. Our Bengali-speaking support team is available 7 days a week, 24 hours a day.

Live Chat Now

Signs of Problematic Gaming

If any of the signs below apply to you, that is an important signal. Seeking help is not a weakness — it is a sign of responsibility.

  • Repeatedly returning to gaming and placing larger bets to chase money you have lost.
  • Wanting to stop gaming but being unable to control yourself.
  • Prioritising gaming over family, friends, or work.
  • Lying to family or loved ones about your gaming habits.
  • Taking on debt or spending savings because of gaming.
  • Feeling restless or depressed when not gaming.
  • Spending more money than the budget set aside for gaming.

Take action now: If any of the above signs apply to you, contact our 24/7 live chat or email [email protected] — our expert team will help you.

Self-Exclusion How To

Deactivate your account temporarily or permanently in a few simple steps.

01

Log In

Log in to your eee999 account and go to account settings.

02

Responsible Gaming Section

Find the "Responsible Gaming" section in settings.

03

Choose a Time Period

Choose a temporary time-out (24 hours–6 weeks) or a long-term self-exclusion.

04

Confirm

Confirm your decision. Get assistance from live chat if needed — it will take effect immediately.

Deposit Limits and Our Pledge

Financial control is a key part of responsible gaming at eee999. Our deposit limit feature helps you maintain a healthy budget.

Daily Limit

Decide in advance how much you will deposit each day. Once the limit is reached, no further deposits are possible for that day.

Weekly Limit

Set a weekly limit to avoid depositing more than a set amount in a week.

Monthly Limit

Set a monthly budget and ensure that gaming spending is in line with your income.

Secure Transactions

All transactions at eee999 are protected by SSL encryption. Deposit safely via bKash, Nagad, and Rocket.

Family Protection and Minor Safety

eee999 thinks about families in Bangladesh. Our platform is for adults only (21+). If you have children or teenagers at home, use parental controls on your device. Keep your login details secure and never share your account with others.

For ages 21 and above Family Protection

Healthy Gaming Habits

Follow a few simple rules for responsible gaming — they will keep your gaming experience enjoyable and safe.

Play for Entertainment Only

Gaming is a form of entertainment, not a source of income. Before each session, keep in mind — accept losses with the right mindset.

Set a Budget in Advance

Allocate a specific amount of money before each gaming session. When that amount is used up, end the session — do not increase the amount.

Take Regular Breaks

Avoid playing for long stretches at a time. Take at least one break every hour and spend time with your family.

Do Not Play on Impulse

Never game under stress or on impulse. Also avoid playing after drinking alcohol or when you have had little sleep.

Need help?
We are here for you

eee999's 24/7 Bengali-speaking support team is always ready. Contact live chat for any concerns about gaming, or read our FAQ for explanations of our games.

Common Q&A

To create an account and play at eee999, you must be at least 21 years old. Age verification is mandatory during registration. Accounts belonging to users under 21 are closed immediately.

Log in to your account, then go to Settings → Responsible Gaming. There you will find the option to set daily, weekly, and monthly deposit limits. Reducing a limit takes effect immediately. For assistance, use live chat.

Self-exclusion can be temporary or permanent — both options are available. Temporary exclusion can range from 24 hours up to several months. For long-term or permanent exclusion, contact our support team directly.

If you feel that gaming is having a negative impact on your life, contact eee999's 24/7 live chat. Our support team can communicate in Bengali and is able to provide you with the necessary tools and advice. To contact us by email, write to [email protected].

A time-out is a short-term break (24 hours to 6 weeks), after which you can play again. Self-exclusion is a long-term or permanent closure — it is a more serious step and requires an additional process to reactivate.

If you find it hard to take a break from gaming, place larger bets to chase lost money, lie to family or friends about your gaming, or gaming is affecting your sleep and daily routine — these are signs of a problem. In this situation, contact us immediately.

The minimum deposit amount at eee999 is ৳200 and the minimum withdrawal amount is ৳1,000. Deposits and withdrawals can be made via bKash, Nagad, and Rocket. Normal withdrawal time is between 30 minutes and 3 hours.